{"id":114,"date":"2023-02-01T14:22:43","date_gmt":"2023-02-01T13:22:43","guid":{"rendered":"https:\/\/hilfe.in-servicemanager.de\/?post_type=docs&#038;p=114"},"modified":"2023-06-19T16:50:03","modified_gmt":"2023-06-19T14:50:03","password":"","slug":"dienstebereich","status":"publish","type":"docs","link":"https:\/\/hilfe.in-servicemanager.de\/?docs=dienstebereich","title":{"rendered":"Servicenummern"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Der Dienste-Bereich des IN-ServiceManagers erm\u00f6glicht es dem Administrator Aufgaben der Verwaltung seiner Servicerufnummern durchzuf\u00fchren.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Seite &#8222;Servicenummern&#8220;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Um die Servicenummern zu verwalten klicken Sie in der Men\u00fcleiste auf Dienste > Servicenummern.<br>Ihnen wird links eine Liste s\u00e4mtlicher aktuell zugewiesenen Servicenummern angezeigt. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bitte beachten Sie, dass die Neuzuordnung oder das Entfernen einer Servicenummer nur durch den M-net Service m\u00f6glich ist.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"838\" height=\"503\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133706neu.png\" alt=\"\" class=\"wp-image-899\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133706neu.png 838w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133706neu-300x180.png 300w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133706neu-768x461.png 768w\" sizes=\"auto, (max-width: 838px) 100vw, 838px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Durch Auswahl einer Servicerufnummer  werden Ihnen die Details zur Konfiguration auf der rechten Men\u00fcseite angezeigt. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"861\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133203_neu.png\" alt=\"\" class=\"wp-image-898\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133203_neu.png 428w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-19-133203_neu-149x300.png 149w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Konfigurations\u00e4nderungen <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><br>W\u00e4hlen Sie die entsprechende Servicenummer aus der Liste aus f\u00fcr die Sie Anpassungen vornehmen m\u00f6chten. <br>Die Parameter, die Sie f\u00fcr jede Servicenummer konfigurieren k\u00f6nnen, h\u00e4ngen von den festgelegten Rechten und von der gebuchten Produktvariante ab.<br>Es stehen folgende M\u00f6glichkeiten zur Verf\u00fcgung:<br><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Name<\/td><td>Der Name der Servicenummer. Dies kann beispielsweise die Art des Dienstes sein, f\u00fcr den die Nummer verwendet wird. Sie k\u00f6nnen bis zu 100 Zeichen eingeben. Alle Unicode-Zeichen sind erlaubt, einschlie\u00dflich Leerzeichen und Buchstaben mit Akzent.<\/td><\/tr><tr><td>Beschreibung<\/td><td>Eine kurze Beschreibung der Servicenummer. Sie k\u00f6nnen bis zu 250 Zeichen eingeben. Alle Unicode-Zeichen sind erlaubt, einschlie\u00dflich Leerzeichen und Buchstaben mit Akzent.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Durch Auswahl der Schaltfl\u00e4che &#8222;\u00c4nderung planen&#8220; \u00f6ffnet sich das Konfigurationsfenster zur Anpassung weiterer Einstellungen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"735\" height=\"466\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/image-8.png\" alt=\"\" class=\"wp-image-557\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/image-8.png 735w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/image-8-300x190.png 300w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Routingplan<\/td><td>Mit der Produktoption &#8222;Premium&#8220; haben sie die M\u00f6glichkeit den vor eingestellten Routingplan &#8218;Standard Service&#8216; durch selbst erstellte Routingpl\u00e4ne zu ersetzen. <br>Im drop down Men\u00fc &#8218;Routingplan&#8216; finden sie die Beispielpl\u00e4ne und die Routingpl\u00e4ne, die sie selbst erstellt haben. <\/td><\/tr><tr><td>Zielrufnummer<\/td><td>Die Nummer von der die eingehenden Anrufe abgefragt werden.<\/td><\/tr><tr><td>Sperren<\/td><td>Festlegung von welcher Ursprungsnummer des Anrufers die Servicerufnummer erreicht werden soll.<\/td><\/tr><tr><td><br>Aktivierungszeit<\/td><td>Das Datum und eine Zeit, an denen die Routingplan-Umschaltung oder die \u00c4nderungen stattfinden sollten.<br>Wird kein Datum angegeben, werden die \u00c4nderung sofort aktiviert.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Der Dienste-Bereich des IN-ServiceManagers erm\u00f6glicht es dem Administrator Aufgaben der Verwaltung seiner Servicerufnummern durchzuf\u00fchren. Seite &#8222;Servicenummern&#8220; Um die Servicenummern zu verwalten klicken Sie in der Men\u00fcleiste auf Dienste > Servicenummern.Ihnen wird links eine Liste s\u00e4mtlicher aktuell zugewiesenen Servicenummern angezeigt. Bitte beachten Sie, dass die Neuzuordnung oder das Entfernen einer Servicenummer nur durch den M-net Service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[8],"doc_tag":[],"class_list":["post-114","docs","type-docs","status-publish","hentry","doc_category-dienste"],"year_month":"2026-07","word_count":288,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"serviceman","author_nicename":"serviceman","author_url":"https:\/\/hilfe.in-servicemanager.de\/?author=1"},"doc_category_info":[{"term_name":"Dienste und Routingpl\u00e4ne","term_url":"https:\/\/hilfe.in-servicemanager.de\/?doc_category=dienste"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=114"}],"version-history":[{"count":13,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/114\/revisions"}],"predecessor-version":[{"id":1039,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/114\/revisions\/1039"}],"wp:attachment":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=114"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=114"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}