{"id":404,"date":"2023-04-03T14:10:34","date_gmt":"2023-04-03T12:10:34","guid":{"rendered":"https:\/\/hilfe.in-servicemanager.de\/?post_type=docs&#038;p=404"},"modified":"2024-10-04T15:55:37","modified_gmt":"2024-10-04T13:55:37","password":"","slug":"zeitintervalle","status":"publish","type":"docs","link":"https:\/\/hilfe.in-servicemanager.de\/?docs=zeitintervalle","title":{"rendered":"Zeitintervalle"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Zeitintervalle bilden die Grundlage f\u00fcr die Definition von zeit- und tagesabh\u00e4ngigen Regeln in der Anrufverteilung. Damit k\u00f6nnen z.B. Gespr\u00e4che zu Gesch\u00e4ftszeiten auf die B\u00fcronummer und nach Feierabend auf eine Mobilfunknummer geroutet werden.<br><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Seite &#8222;Zeitintervalle&#8220;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Um Zeitintervalle zu verwalten, klicken Sie in der Men\u00fcleiste auf Team &gt; Zeitintervalle.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"272\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-090436.png\" alt=\"\" class=\"wp-image-836\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-090436.png 673w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-090436-300x121.png 300w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Klicken sie auf &#8218;Hinzuf\u00fcgen&#8216; um ein neues Zeitintervall anzulegen und vergeben Sie einen Namen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"837\" height=\"170\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Zeitintervalle-1.jpg\" alt=\"\" class=\"wp-image-841\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Zeitintervalle-1.jpg 837w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Zeitintervalle-1-300x61.jpg 300w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Zeitintervalle-1-768x156.jpg 768w\" sizes=\"auto, (max-width: 837px) 100vw, 837px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Es k\u00f6nnen zwei unterschiedliche Typen von Zeitintervallen definiert werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Absolut<\/li>\n\n\n\n<li>Relativ<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Absolute Zeitintervalle<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Einem <strong>absolutem <\/strong>Zeitintervall ist ein eindeutiges Datum oder ein eindeutiger Zeitraum mit einem festen Start- und Endzeitpunkt zugeordnet, dass manuell \u00fcber den Kalender eingegeben wird. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"823\" height=\"389\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-091810.png\" alt=\"\" class=\"wp-image-837\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-091810.png 823w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-091810-300x142.png 300w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-09-091810-768x363.png 768w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Relative Zeitintervalle<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ein <strong>relatives <\/strong>Zeitintervall beziehen sich auf das aktuelle Datum und den aktuellen Wochentag. Die Start- und Endzeiten werden auf einen oder mehrere Wochentage angewendet, die \u00fcber Kontrollk\u00e4stchen ausgew\u00e4hlt werden.&nbsp;<br>In relativen Zeitintervallen k\u00f6nnen auch Datumslisten verwendet werden.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"839\" height=\"723\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/Zeitintervalle-1.jpg\" alt=\"\" class=\"wp-image-433\" style=\"width:839px;height:723px\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/Zeitintervalle-1.jpg 839w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/Zeitintervalle-1-300x259.jpg 300w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/Zeitintervalle-1-768x662.jpg 768w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Klicken Sie auf das &#8218;+&#8216;-Symbol um einen Zeitbereich anzugeben und einen Wochentag auszuw\u00e4hlen. Das letzte &#8218;D&#8216; in der Reihe steht f\u00fcr Datumsliste, damit wird die oben angegebene Datumsliste aktiviert. <br>Wiederholen Sie dies ggf. bis Sie die Zeiten f\u00fcr alle Tage angegeben haben. Mit einem Klick auf das Stiftsymbol k\u00f6nnen Sie Ihre Angaben jederzeit korrigieren.<br>Schlie\u00dfen sie die Eingabe mit einem Klick auf das Diskettensymbol <img loading=\"lazy\" decoding=\"async\" width=\"21\" height=\"27\" class=\"wp-image-441\" style=\"width: 21px;\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/04\/image-1.png\" alt=\"\"> ab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald Sie auf &#8218;\u00c4nderungen speichern&#8216; geklickt haben, ist die Liste fertig und kann verwendet werden. -&gt; <a href=\"https:\/\/hilfe.in-servicemanager.de\/?docs=die-nodes#4-toc-title\">Nodes: Branch on Time Ranges<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zeitintervalle bilden die Grundlage f\u00fcr die Definition von zeit- und tagesabh\u00e4ngigen Regeln in der Anrufverteilung. Damit k\u00f6nnen z.B. Gespr\u00e4che zu Gesch\u00e4ftszeiten auf die B\u00fcronummer und nach Feierabend auf eine Mobilfunknummer geroutet werden. Seite &#8222;Zeitintervalle&#8220; Um Zeitintervalle zu verwalten, klicken Sie in der Men\u00fcleiste auf Team &gt; Zeitintervalle. Klicken sie auf &#8218;Hinzuf\u00fcgen&#8216; um ein neues Zeitintervall [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[5],"doc_tag":[],"class_list":["post-404","docs","type-docs","status-publish","hentry","doc_category-benutzerverwaltung"],"year_month":"2026-07","word_count":246,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Rita Reil","author_nicename":"reilri","author_url":"https:\/\/hilfe.in-servicemanager.de\/?author=8"},"doc_category_info":[{"term_name":"Team und Benutzerverwaltung","term_url":"https:\/\/hilfe.in-servicemanager.de\/?doc_category=benutzerverwaltung"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=404"}],"version-history":[{"count":25,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/404\/revisions"}],"predecessor-version":[{"id":1058,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/404\/revisions\/1058"}],"wp:attachment":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=404"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=404"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}