{"id":94,"date":"2023-01-31T11:04:38","date_gmt":"2023-01-31T10:04:38","guid":{"rendered":"https:\/\/hilfe.in-servicemanager.de\/?post_type=docs&#038;p=94"},"modified":"2023-06-07T10:41:55","modified_gmt":"2023-06-07T08:41:55","password":"","slug":"uebersicht-administrator-portal","status":"publish","type":"docs","link":"https:\/\/hilfe.in-servicemanager.de\/?docs=uebersicht-administrator-portal","title":{"rendered":"\u00dcbersicht Administrator-Portal"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Der webbasierte IN-ServiceManager erm\u00f6glicht Ihnen die individuelle und flexible Konfiguration Ihrer Servicerufnummern. In dieser Hilfe finden Sie die wichtigsten Informationen zur Bedienung des IN-ServiceManagers.<br>Anmerkung: Die Systemadministration basiert auf einem produktabh\u00e4ngigem und rollenbasierten Berechtigungskonzept. Dem einzelnen Nutzer werden daher nur die Funktionen und Konfigurationsseiten angezeigt, f\u00fcr die die notwendigen Berechtigungen vorliegen.<br>Die Anmeldung an den IN-ServiceManager erfolgt \u00fcber:  <a href=\"https:\/\/in-servicemanager.de\/login\" data-type=\"URL\" data-id=\"https:\/\/in-servicemanager.de\/login\">https:\/\/in-servicemanager.de\/login<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1004\" height=\"1024\" src=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-01-154246-1004x1024.png\" alt=\"\" class=\"wp-image-765\" srcset=\"https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-01-154246-1004x1024.png 1004w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-01-154246-294x300.png 294w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-01-154246-768x784.png 768w, https:\/\/hilfe.in-servicemanager.de\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-01-154246.png 1040w\" sizes=\"auto, (max-width: 1004px) 100vw, 1004px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Auf der rechten Seite der Startseite des IN-Service-Managers werden Ihnen die mit Ihren Zugangsrechten nutzbaren Funktionen angezeigt. Durch Auswahl der gew\u00fcnschten Funktion gelangen Sie direkt auf die entsprechende Konfigurationsseite. <br>In der linken Men\u00fcleiste werden s\u00e4mtliche Hauptthemenbereiche mit den jeweiligen Unterfunktionen des IN-ServiceManagers angezeigt. <br>Das Men\u00fc kann durch Auswahl des Symbols in der linken oberen Ecke ausgeblendet werden. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Folgende Hauptthemenbereiche stehen zur Verf\u00fcgung:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Team<\/strong><br>Der Team-Bereich des IN-ServiceManagers erm\u00f6glicht es dem Administrator Aufgaben der Benutzerverwaltung und die Rollen- und Rechteverwaltung durchzuf\u00fchren. Au\u00dferdem k\u00f6nnen hier Datumslisten und Zeitintervalle f\u00fcr Premiumservicenummern angelegt werden.<br><strong>Dienste<\/strong><br>Der Dienste-Bereich des IN-ServiceManagers erm\u00f6glicht es dem Administrator Aufgaben im Zusammenhang mit der Einrichtung der Servicerufnummer und der Konfiguration von Anrufverteilungen auszuf\u00fchren. Sie k\u00f6nnen hier, unter anderem, Ansagen hochladen, ihre UMS-Box verwalten oder Nummernlisten anlegen.<br><strong>Daten<\/strong><br>Der Daten-Bereich des IN-ServiceManagers erm\u00f6glicht es dem Administrator Aufgaben im Zusammenhang mit der Bereitstellung und Auswertung von statistischen Daten auszuf\u00fchren.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Der webbasierte IN-ServiceManager erm\u00f6glicht Ihnen die individuelle und flexible Konfiguration Ihrer Servicerufnummern. In dieser Hilfe finden Sie die wichtigsten Informationen zur Bedienung des IN-ServiceManagers.Anmerkung: Die Systemadministration basiert auf einem produktabh\u00e4ngigem und rollenbasierten Berechtigungskonzept. Dem einzelnen Nutzer werden daher nur die Funktionen und Konfigurationsseiten angezeigt, f\u00fcr die die notwendigen Berechtigungen vorliegen.Die Anmeldung an den IN-ServiceManager erfolgt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"boxed-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[7],"doc_tag":[],"class_list":["post-94","docs","type-docs","status-publish","hentry","doc_category-einfuerung"],"year_month":"2026-07","word_count":223,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"serviceman","author_nicename":"serviceman","author_url":"https:\/\/hilfe.in-servicemanager.de\/?author=1"},"doc_category_info":[{"term_name":"Einf\u00fchrung","term_url":"https:\/\/hilfe.in-servicemanager.de\/?doc_category=einfuerung"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/94","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=94"}],"version-history":[{"count":10,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/94\/revisions"}],"predecessor-version":[{"id":767,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=\/wp\/v2\/docs\/94\/revisions\/767"}],"wp:attachment":[{"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=94"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=94"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/hilfe.in-servicemanager.de\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}